Shipping and Returns: All You Need To Know | Bloombox Club CA
For orders of $75 or over we offer free shipping to anywhere in Canada. For orders below this amount, shipping costs $12.99.
We estimate delivery times to be within 5 days, but please allow for up to 7 days before getting in touch.
For customers located in Eastern Territories, please allow for up to 10 business days as our facility is located in British Columbia and it is a long way for your plants to travel!
We ensure our plants are delivered as safely as possible by providing several layers of protection during transportation. Packages are also marked as fragile, so that our courier network knows to be careful with your new addition to the family.
Returns & Refunds
We do not offer returns on our products.
We do, however, offer refunds, but only on products that are damaged or defective. If this is the case, please reach out to our customer service team at firstname.lastname@example.org.
In the event that your products have been damaged in transit, we will be happy to provide a full refund. This refund will appear in your account in 3-5 business days once validated by our team.